Act as One Service v1.3
We imagine a team of intensive supports that is capable of serving any concurrent or complex people throughout their lifetime. In this service, eligibility criteria are relaxed and the service acknowledges and addresses people’s mental health, trauma, substance use, and physical health.
Key to doing this differently is intentionally designing the experience for people. In particular, act as one service (AAOS) is about so much more than “treating a diagnosis” and focuses as well on positively impacting a person’s quality of life across social determinants of well-being domains, as appropriate, either as direct provider or “connector”.
Our prototype could be tested by partnering with another project to reduce challenges resulting from siloed programs and building in some of our ideas around improving the experience.